Shipping & Return Policy
Shipping
All online coffee orders are processed and shipped Monday through Friday. Orders placed after 12pm (noon) PST will be processed and shipped the following business day. If an order is placed during the weekend (after 12pm PST on Friday, or later) it will be shipped the following Monday.
Shipping rate is charged based on the rates set by our third-party carriers and orders above $100 will be shipped for free (U.S. only). Default shipping service will be carried by UPS, unless otherwise needed (Hawaii, PR etc.). We currently do not ship outside the U.S.
Shipping rate is charged based on the rates set by our third-party carriers and orders above $100 will be shipped for free (U.S. only). Default shipping service will be carried by UPS, unless otherwise needed (Hawaii, PR etc.). We currently do not ship outside the U.S.
Returns
Due to the perishable nature, we do not accept returns on coffee and tea purchases. However, if you are not satisfied with your coffee or tea purchase, please reach us at Alchemist Coffee Project at Pearl (213-315-5700). We will do our best to work something out for you.
Please check product descriptions on our website for any additional return policy information or email us at Alchemistcp@gmail.com if you have any questions.